Managed Service Providers can complement the IT departments of companies by off-loading some of the day to day operations and management of the network. This benefits your company by allowing IT staff to focus on other internal needs.
At the core of such services is a Service Level Agreement (SLA) which would dictate how and when the IT Managed Service Providers (MSP) will respond to your needs, and is customized to fit the needs of your company. With typical break/fix services (contacting technicians when needed), there is no SLA and no guarantee of when the service will be provided. Not having a Managed Service agreement in place with an SLA will cost your company time and money in lost productivity.
In many instances, having a Managed Service agreement in place with a reputable MSP is far less expensive than hiring, training, and retaining your own IT staff. For the companies that do not have IT staff, there is always a staff member that is the go-to “IT person”. Using Managed Services allows that staff member to focus on your company’s business, instead of IT, which is always better for the bottom line.
Hiring a certified professional IT Managed Service Provider that is available, prompt, reliable and consistent is critical.
YesCon Tech is a professional Information and Communications Technology Company with a combined service experience of more than 10 years in providing IT service management support, IT infrastructure management, general contracting and consulting.
At YesCon Tech, we deploy professional assets to handle your IT needs while still adhering to your organizational policies and practices, thereby freeing up time for you to concentrate on the things that matter the most – YOUR BUSINESS. Overall, we provide IT security solutions, preventive maintenance, disaster recovery, consultancy and helpdesk support, among others. We have pulled in resources and professionals who are equally passionate about resolving IT issues and finding answers to technical questions to enable us deliver outstanding customer services to you. We believe what you do matters and as such, it is important to us.
To bring in professional thinking and fresh concepts to resolve customers’ technical problems while providing them with quality products, excellent services and on time delivery without jeopardizing clients resources, budget and needs.
To be one of the most sought after technical support company in the country that provides the best in quality of service and products in a timely and affordable manner.
We are commited to building and keeping our clients connected not only to their equipment but also to their business partners.
We offer the best solutions and impartial advice for your business at a fair price. We are constantly investigating new technologies and recommend them when appropriate.
Why We stand out from our rivals –
We Care About Your Business
Simply put, we understand your business. Close collaboration with your peers and a thorough examination of your business practices gives us valuable expertise that readily translates into another key area of skill for us. If you want a partner who cares about you and your business choose YesCon Tech.
We listen, discuss and advise or resolve IT related issuse. We listen to your ideas, plans, needs and the objectives for your business. We then select the best solution(s) that fit. We don’t shoehorn projects and if we feel we’re not a good fit, we’ll be honest and tell you from the outset.
We Love what we do
We live and breathe Windows, we are passionate about fixing software issues, and have taken great strides to ensure that our support staff are certified. To us, technology is like fine art. Nobody loves it more than we do.
We need YOU
Yes! YOU are a vital part of our business. Your patronage, support and general wellbeing affords us a chance to achieve our goals, which is, assisting you achieve yours effortlessly. Without YOU, we would not be in business.
EXPERTISE & STABILITY
- Highly knowledgeable workforce.
- Availability of services.
- Excellent customer service.
- Assignment of a dedicated service support staff to each client.
- Flexa ble payment plans.
- Confidentiality of information(s).
- Data integrity.
- Use of the latest software and techniques.
- Use of licensed software.
- Use of certified & branded equipment.
- 24 / 7 Remote Support.
- Customer Support and Ticketing Portal.